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Buy With Confidence

Buy with Confidence logoThe Buy with Confidence scheme helps consumers avoid rogue traders by providing a list of reputable local businesses. Approved traders have been checked by Trading Standards staff to ensure their trustworthiness and compliance with the law. Complaints against members are also monitored on a regular basis.  

Members of the scheme are committed to providing a quality service to their customers and complying with both the letter and the spirit of the law. We cannot, however, guarantee the quality of their work but would not approve businesses that have lots of complaints. Any problems that do occur are required to be dealt with promptly and fairly. If the complaint cannot be resolved, Trading Standards will attempt to assist in reaching a solution.

We want to approve as many good, local businesses as possible in as many trades as possible. If you think there is a gap in the membership, let us know and we will try to recruit in that area. If you have had particularly good service from a business you would like to recommend, please use the feedback form on the Buy with Confidence website.

A list of Bracknell Forest’s current approved traders can be downloaded on the right.

A list of all traders registered on the the Buy with Confidence scheme can be found on the Buy with Confidence website.


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Contacts

For Consumer Complaints
Consumer Direct
South East Contact Centre
Invicta House
County Hall
Maidstone
Tel: 08454 04 05 06
Minicom: 08451 28 13 84
www.consumerdirect.gov.uk

For Trader Advice
Customer Services
Tel: 01344 352000
Email: customer.services
@bracknell-forest.gov.uk

Location and Opening Times

For Buy With Confidence
www.buywithconfidence.gov.uk
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