Contact us


If you have a query relating to a specific service please use the A-Z of services to locate the appropriate enquiry form.

If you have a general enquiry please complete our customer enquiry form.


For general enquiries you can also email


Contact Customer Services on 01344 352000 Monday to Friday 8.30am – 5pm (we are not open weekends or Bank Holidays)
DX: 33611

If you have a query relating to our leisure facilities please contact:

Out of hours emergencies

You can contact us in an emergency situation outside office hours on 01344 786515. See our out of hours emergencies page for more information.

In person

Our Customer Services reception is located at:

Time Square
Market Street
RG12 1JD

We are open 8.30 am – 5pm Monday to Friday (we are not open weekends or Bank Holidays).

In writing

Our main postal address is:

Easthampstead House
Town Square
RG12 1AQ

Comments, compliments and complaints

Find out about submitting a comment, compliment or complaint.

Housing repairs

If you are a tenant or leaseholder and wish to report a repair to your home please contact Bracknell Forest Homes.

Child protection

If you have a concern that a child is at risk of being harmed or neglected please contact us. Find out more about child protection.

How to find us

You can find our customer service reception at Time Square.

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