Contact us


If you have a query relating to a specific service please use the A-Z of services to locate the appropriate enquiry form.

If you have a general enquiry please complete our customer enquiry form.


For general enquiries you can also email


Contact Customer Services on 01344 352000. Customer Services is open Monday to Friday 8.30am – 5pm.

In an out of hours emergency, you should call the Customer Services number and select the appropriate option from the list.

DX: 33611

If you have a query relating to our leisure facilities please contact:

In person

Our Customer Services reception is located at:

Time Square
Market Street
RG12 1JD

We are open 8.30 am – 5pm Monday to Friday (we are not open on weekends or Bank Holidays).

In writing

Our main postal address is:

Easthampstead House
Town Square
RG12 1AQ

Comments, compliments and complaints

Find out about submitting a comment, compliment or complaint.

Housing repairs

If you are a tenant or leaseholder and wish to report a repair to your home please contact Bracknell Forest Homes.

Child protection

If you have a concern that a child is at risk of being harmed or neglected please contact us. Find out more about child protection.

How to find us

You can find our customer service reception at Time Square.

Was this page useful?

Yes No

Thank you. You can provide further feedback on this page using our feedback form.