Making a council tax reduction claim

The council tax reduction scheme provides financial assistance to low income households to help them pay council tax. The maximum amount that anyone of working age can receive is 80% of their council tax liability.

The amount you receive will depend on:

  • who lives with you
  • the amount of money you have coming in
  • any savings you have

To apply for council tax reduction complete the PDF file downloadcouncil tax reduction claim form (PDF, 465kb) and send it back to us with any required documentation.

If you are claiming housing benefit and council tax reduction please complete the PDF file downloadapplication for housing and council tax benefit form (PDF, 587kb).

If you need to backdate your claim, please see our information on backdating claims.

For any other discounts you may be entitled to, please see our information on council tax discounts.

Help making a claim

If you need help completing your form, please book an appointment. 

To arrange an appointment please contact the Benefits team or call 01344 352010.

If you want somebody to help you complete the form, please submit our third party consent form. This gives us permission to discuss your benefit claim with another person.

Supporting documents

When making a claim we will need to see the following documents:

  • evidence of income
  • identification
  • National Insurance Number
  • proof of rent
  • proof of child care costs
  • further information

If you have a partner, they will also need to provide these documents.

Please see the supporting documents webpage for more details on which documents to provide.

Please note that we can only accept original documents. Photocopies cannot be accepted unless this has been agreed by an authorised benefits officer. Your documents will be returned to you once they have been verified.

Impact of savings

For working age claimants, capital of less than £6,000 does not affect benefit, but for every £250 between £6,000 and £16,000 your income will be increased by £1 per week, which will reduce any benefit entitlement.

For pension aged claimants, capital of less than £10,000 does not affect your benefit, but for every £500 of capital between £10,000 and £16,000, your income will be increased by £1 per week, which will reduce any benefit entitlement.

If you have £16,000 or more in capital and savings, you will not qualify for housing or council tax benefit. The only exception to this is if you are in receipt of Guaranteed Pension Credit.

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