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Service Standards - Licensing

Taxi applications

Licence issued within 2 clear working days following receipt of fully completed and valid application.

Premises Licences (new and variation)

Licence issued within 1 month if no hearing required following receipt of fully completed and valid application.

Licence issued 2 months if hearing required following receipt of fully completed and valid application.

Personal Licences

Licence issued within 5 working days if clear CRB Disclosure following receipt of fully completed and valid application.

Licence issued within 6 weeks if hearing required following receipt of fully completed and valid application.

Designated Premises Supervisor (DPS) Licence - Variation or Transfer

Licence issued within 21 days if no objection received following receipt of fully completed and valid application.

Licence issued within 6 weeks if hearing required following receipt of fully completed and valid application.

All other licences, permits, registrations and consents

Licence issued within 5 working days following receipt of fully completed and valid application (if no hearing required, following close of any consultation period).

Licence issued within 2 months if hearing required following receipt of fully completed and valid application.

Temporary Events Notices (TENS)

Licence issued within 96 hours or 1 clear working day, whichever is longest following receipt of fully completed and valid application.

Complaints/Enquiries

First response within 2 working days

More information about licensing.


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