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Website Availability

Website Availability and Performance Monitoring

We aim to ensure that the website is available 24 hours a day, seven days a week. However, on occasions it may be unavailable for very short time periods due to system problems or to permit maintenance or other development activity to take place.

We have set our Internet service standard at 97.5% availability. We use an independent site monitoring service to check that we are achieving this:

Website availability statistics for http://www.bracknell-forest.gov.uk

View last month's website availability report produced by Site Confidence.

Website Availability

MonthAvailabilityStandard Met
Nov 201199.98%Pass
Oct 201199.79%Pass
Sept 201199.96%Pass
Aug 201199.84%Pass
July 201191.69%Fail
June 201199.79%Pass
May 201199.99%Pass
Apr 201199.89%Pass
Mar 201198.49%Pass
Feb 201199.47%Pass
Jan 201199.64%Pass
Dec 201099.89%Pass
Nov 201099.88%Pass
Sept201099.77%Pass
Aug201099.88%Pass
July 201099.83%Pass
June 201099.90%Pass
May 201099.49%Pass
April 201099.53%Pass
Mar 201098.15%Pass
Feb 201099.30%Pass
Jan 201099.51%Pass
Dec 200997.36%Pass
Nov 200998.26%Pass
Oct 200999.64%Pass
Sept 200999.2%Pass
Aug 200999.93%Pass
July 2009100%Pass
June 200999.97%Pass
May 200999.93%Pass
Apr 200999.97%Pass
Mar 200999.98%Pass
Feb 200999.75%Pass
Jan 200999.90%Pass
Dec 200899.97%Pass
Nov 200899.94%Pass
Oct 200899.98%Pass
Sept 200899.75%Pass
Aug 2008100%Pass
July 200899.02%Pass
June 200899.81%Pass
May 200899.87%Pass
April 200899.96%Pass
Mar 200899.92%Pass
Feb 200899.99%Pass
Jan 200899.99%Pass

Performance Monitoring

We constantly monitor the performance of the website to ensure that the site and its contents are working correctly. We check all internal and external links on the site to ensure that they are working and correct. We do this through regular checks in our web content management system and through an external link checking service provided by SiteImprove.

We also monitor what our visitors think about our website and make improvements based on the feedback that we receive. A visitor survey is conducted on our behalf by ROL and allows visitors to feedback on their experience of using our website.


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Contacts

Web Team
Time Square
Market Street
Bracknell
RG12 1JD

Email: web.team@bracknell-forest.gov.uk
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