Emergencies - weather
The following information will give you an idea on how to prepare for snow and ice, how to deal with frosty conditions and what the council will do to help you get about. You can find more information on the Met Office's web page about getting ready for winter.
How to prepare
Make sure you listen out for weather updates on the radio and TV, visit the internet, including the Met Office website or look at newspapers.
Plan for power outages by visiting the SSE Power Distribution (SSEPD) web site; these are the people that maintain the power lines - no matter from whom you buy your electricity. SSEPD also offer a Priority service for the elderly, infirm or people with various medical conditions.
What you can do during the bad weather
Firstly, make sure you’re linked in to vital information on school closures, revised bin collections, road conditions and other snow/ice related details by checking the council's website and listening to local radio stations.
Be a good neighbour - check on friends and neighbours to make sure they are okay, especially those who are elderly and vulnerable. If they need assistance speak to adult social care by calling 01344 352000.
You can also help by clearing pavements around your home. There is no law preventing members of the public from clearing snow and ice from pavements near their home, although common sense should be applied. The Met Office Snow Code provides tips on how to do this.
Drive safely - if you do need to drive during icy and/or snowy conditions it’s important to drive safely.
Whatever the weather, be prepared and take action accordingly. The Met Office is a good source of information.
What the council will do for you
To help you get out and about, the council and its contractors will salt primary and secondary roads within the resources available. These roads are the major roads around the borough and also include roads outside schools, shopping areas and health centres. Please visit our page about gritting for more information.
The council and its contractors will try to avoid any delay to waste collection services, but should extreme snowfall and/or ice disrupt the service, revised collection dates will be available on this website.
Each year the government releases information on how to keep yourself safe during a heatwave:
The heatwave plan runs from 1 June to 15 September each year.