Applying for a Travel Concession
- Bus Pass for people over 60 years old and disabled people
- Renewal of bus passes
- Railcard subsidy
- Senior Railcards for people over 65 years old
- Renewal of Subsidised Railcards for Over 65s
- Disabled Person's Railcard
- Data Protection
- Concessionary Bus Fares Scheme - general information on using your bus pass
Bus Pass for people over 60 years old and disabled people
Bus passes are included on the e+ smartcard. Therefore, it you already hold an e+ smartcard, we may be able to process your application for a bus pass by telephone on 01344 352000. This will only apply if your name and address has not changed, your photograph remains a true likeness and your date of birth has already been verified. If you do not hold an e+ smartcard you will need to apply for one. Please visit our How do I get an e+ card? page.
If you are disabled, you will need to bring your documentary proof of disability into our Time Square Council office to complete your application. Please contact us on 01344 352000 to discuss which documentary proofs you need to bring.
Your e+ bus pass lasts for up to five years. We will write to you at the address on our records just before it is due to expire to remind you. It may be possible to renew by telephone instead of visiting one of the places where passes are issued. This will only apply if your name and address are the same and your photograph remains a true likeness. If you are unsure, please contact us on 01344 351200.
This Council offers a subsidised railcard as an alternative to a bus pass to the over 65s and disabled people. These railcards gives holders a third off most standard and first-class rail fares across Great Britain for a whole year. Currently the subsidised cost of a Senior Railcard is £8, and the subsidised cost of renewing a Disabled Persons Railcard is £3.70.
Senior Railcards for people over 65 years old
Please use our application form to apply for a railcard or to renew your existing one. You can also use it to apply for a concessionary bus pass once your current rail concession has expired. Please note that you can not hold a bus pass and a subsidised railcard at the same time. Please bring the completed form to our Council office in Time Square.
You must bring with you one proof from each of the categories below:
Proof of current address such as:
- Driving licence
- Bank / Building Society Passbook or Statement
- Benefit book
- Council tax bill
- Court order
- Inland Revenue tax notification
- Mortgage statement
- NHS medical card
- Rent payment book
- Repeat prescription
- Tenancy agreement
- Television licence
- Utility bill (gas, electricity, telephone or water, less than 2 months old)
Proof of identity such as
- Passport
- Driving licence
- Bank card
- Credit card
- Store card
- HM Forces identity card
- Concessionary fares pass
Proof of age such as
- Passport
- Driving licence
- Birth certificate
- National Blood Transfusion Service Card
- NHS medical card
- Old age pension book
- Optical or medical prescription
Renewal of Subsidised Railcards for Over 65s
We will write to you at the address on our records about two weeks before your railcard expires. You can then apply for renewal of the subsidised railcard by post.
Please apply to National Rail for your first Disabled Persons Railcard. There is no subsidy on your first railcard. Please contact us on 01344 351200 before you renew your Disabled Person's Railcard for the first time and we will explain how we can issue a voucher you can send to the office in Newcastle for a subsidised Disabled Person's Railcard.
You can use our application form to renew your Disabled Person's Railcard. You can also use it to apply for a concessionary bus pass once your current rail concession has expired. Please note that you can not hold a bus pass and a subsidised railcard at the same time. Please bring the completed form to our Council office in Time Square.
Please note: This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided for the prevention and detection of fraud. It may share this information with other bodies responsible for auditing or administering public funds for these purposes.
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