Bulky item collection

Collections of bulky household items are available to all Bracknell Forest residents and are by appointment only. Appointments are usually available within five working days of the payment reaching us.

Arrange and pay for a collection

You can book a collection and pay for it online by using our bulky item collection request form.

Please note the following terms and conditions apply:

  • items must be left outside the property no later than 7am on the day of collection, no time slot can be allocated
  • no changes can be made to the collection arrangements after 3pm on the day before the collection
  • collections cancelled after 3pm on the working day before collection cannot be refunded
  • collections cancelled before 3pm on the working day before collection will receive a 50% refund
  • only the items listed on the collection request will be taken
  • wardrobes and large items of furniture must be dismantled
  • large items of garden furniture must be dismantled, for example free standing hammocks, swing seats and children’s swings and slides
  • a carpet and the underlay from 1 room count as 2 items, please ensure carpets and underlay are cut up and rolled into manageable sizes that one person can lift, carpet and underlay need to be rolled and tied, not folded
  • BBQs will only be collected if the gas canister has been removed
  • lawnmowers will only be collected if the petrol has been removed
  • fridges and freezers will only be collected if they are completely empty, if there is any food left in them they will not be collected
  • curtain poles and blinds must be cut up if they are longer than 3 metres

If you would prefer to book and pay by phone, you can call us on 01344 352000.


Description Fee
(including VAT)
Reduced charge - 50%*
Up to 3 items £42
4 to 7 items

* To qualify for a 50 per cent reduction in cost you must be in receipt of a DWP income related benefit such as Income Support, Income based JSA, Guaranteed Pension Credit and Employment Support Allowance (income related).

Items we collect

Items we collect are:

  • furniture - sets of furniture count as more than one item, for example a dining set of a table and 4 chairs counts as 5 items
  • sofas and armchairs - a 3-piece suite counts as 3 items
  • beds and mattresses - a bed base and a mattress are counted as 2 separate items and a headboard would be a third item
  • carpets - a roll of carpet and the underlay from one room count as 2 items, please ensure carpets and underlay are cut up and rolled into manageable sizes that one person can lift
  • household electrical goods - please ensure fridges are empty - we will not collect any items still containing food

Items we do not collect

We don't collect garden waste (apart from real Christmas trees in January), DIY waste such as fitted kitchens, bathroom suites, internal doors, building materials (for example, plasterboard) or items such as fences sheds and greenhouses. 

We also don't collect any waste from business premises or items that are over saturated or unsanitary.

Charity collections

If your items are in good condition you may want to consider donating them to a charity. Please see our page about reuse for further information.

Where should I leave my bulky item?

Please leave your bulky items at the edge of the property, in a location that is visible from the highway but not causing any obstruction.

Please ensure that your items are only out on the day of collection.

Recycling three items for free

With every bulky collection booked residents are able to put out three small electrical items for recycling for free. Items that will be accepted as small are those that will easily fit in a standard supermarket carrier bag. This doesn't include items that have screens such as laptops, notebooks or ipads. See below for some examples of what can and can’t be put out for recycling with your bulky collection:

Yes please No, thank you (can be collected if paid as a bulky item)
Hairdryers, hair straighteners, curling tongs Microwaves
Kettles, irons TVs
Toasters and sandwich toasters PC monitors
Blenders and mixers White goods and large appliances
Calculators  Laptops and notebooks
Games consoles, DVD, Blu ray and video players Hedge cutters and chainsaws
Electric toothbrushes, shavers, epilators Strimmers
Mobile phones and cameras Lawnmowers/Flymos
Table or desk lamps Floor standing lamps
MP3 players, CD players, Walkmans, portable radios Large home stereo systems

Please note that this list is by no means definitive.

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