Your responsibilities when making a claim
When you make a claim for Housing and Council Tax Benefit you have certain responsibilities throughout the lifetime of that claim.
Completing a claim form
Your responsibilities:
- read and understand your claim form thoroughly
- answer every question
- give full information, without missing details that have been asked for
- read and understand the declaration at the end of the form
If you live with your partner (same or opposite sex) you both have to provide accurate information as shown above.
Receiving letters from us
We will write to you when we have assessed your claim, and then we will write to you again every time we make a change to your claim. You have responsibilities when you receive a letter from us:
- read the letter
- check that any details shown are correct. For example, check your income details
- inform us straight away if anything is not correct.
Telling us about a change of circumstances
You must inform us in writing straight away if your circumstances change. Some examples of changes you must tell us about are:
- someone moves into, or out of, your home
- your income changes
- there are changes in the benefits you receive
- Your award of Working or Child Tax credits changes
Note: these are just some examples. See our changes of circumstances pages for more information.
 |
Listen |  |
Feedback |  |
