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• Benefits

• Benefits customer notices
• Making a new claim
• Change of Circumstances
• Appeals
• Overpayments and recovery
• Fraud Investigation
• Local Housing Allowance
• Welfare Rights - Financial Advice
• Forms and Leaflets
• Customer Satisfaction
• Consultations

When an offer for repaying an overpayment has been accepted, payments can be made in the following ways:

• Cash
  
  By using the Handi-till located in Time Square or Easthampstead House

• Cheque or postal order
  
  In person as above or by post addressed to Time Square.
  
  Cheques and postal orders should be crossed and made payable to Bracknell Forest Council. It is not Council policy to accept post-dated cheques

• Credit/debit card
  
  You can pay in full using your debit/credit card. Please use our online payments system to do this. Alternatively, please call 01344 351309

• Standing order
  
  This facility is much the same as a direct debit. Each month, an agreed amount is paid directly from your bank account into the debtor account. Please contact us to arrange this.

• Through a bank
  
  The back of the remittance slip that is attached to the invoice should be completed and used when paying through a bank.

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