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Compliments and Complaints - Adult Social Care

The aim of Adult Social Care is to make sure that local people get the best possible care during the times in their lives when they need help.

We are commited to providing quality services. We welcome your comments and suggestions because they let us know when we have done something right and help us to know when we need to improve.

Compliments
We hope that your experience of our service has been a good one and it really helps us when you tell us this. What you say will be passed on to the relevant staff and included in our annual report.

Complaints
There may be occasions when you are unhappy with what we are doing for you or you feel that you are being denied the help you need. When this happens, you have the right to complain.

Please see Adult Social Care - How to make a complaint or give a compliment for more information.


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External Links

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Contacts

Complaints Manager
Adult Social Care
Bracknell Forest Council
Time Square
Market Street
Bracknell
RG12 1JD

Tel: 01344 351 737
24hr answer phone:
0800 169 4491

Email: asc.complaints@bracknell-forest.gov.uk
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