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People Who Are Deaf or Have Poor Hearing

If you are deaf or have very poor hearing which affects your everyday living you may be able to get help from social services.

To find out if social services can help they will talk with you about what you can do and what help you think you need. Social services will work with you to agree what help you may need. This is called an assessment. Not everyone is entitled to an assessment or help from social services. This depends on your needs and circumstances.

If you would like to request information, advice or help, please contact us using the details on the right.

Deaf Services Team

Bracknell Forest Social Services has a specialist team for people who are deaf or who have very poor hearing. They are called the Deaf Services Team (part of the Sensory Needs Service) based in Woodley in the Wokingham District and provide a service for all social services departments in Berkshire.

Services

Depending on your needs and circumstances, Social Services may be able to arrange or provide:

  • Interpreting service for communication between deaf and hearing people

  • Counselling, support and information on welfare benefits and voluntary groups

  • Personal, practical and social care and support in your home if you are living independently (home care)

  • Meals during the week for those people unable to provide for themselves by any other means

  • Aids, equipment and house adaptations to help with daily living. This includes equipment to assist with answering the doorbell, listening to the television and using the telephone

  • Day services or Resource Centres to develop everyday living skills, join in activities and meet new people

  • Liaison with other organisations, such as education, health and voluntary groups

  • Housing advice about what housing options are available to you

Hearing Aids are provided by contacting Health services

Other Sources of Help and Information

  • Health Information Service
    Free information on all health matters
    Tel: 0800 665 544

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