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Lone Worker Monitoring

What is lone worker monitoring?

The lone worker monitoring system provides reassurance and security for staff working alone or in risky situations.

It is easy and straightforward to access through a mobile phone. The Forestcare team monitors the risk and can provide a rapid response in the event of an accident or other dangerous incident.

All you need to have your employees linked into our lone worker monitoring network is a mobile phone.

How does lone worker monitoring work?

When the lone worker begins a task where they might be at risk, they simply dial into our system with their mobile phone. They are then prompted with easy step-by-step instructions to provide us with information about who they are visiting, their location and for how long they will be there.

The worker then carries on with their duties as normal, with the reassurance that they can activate an alert status at any time.

The system will automatically contact the worker if they have not called back within the specified time period. If no response is received, we will automatically notify the back up team and replay the workers last known activity details. Help will then be summoned.

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Features of lone worker monitoring

  • Automatic alert activation if the worker is overdue or not responding

  • Easy to use mobile telephone interface that allows workers to update their status at any time

  • Monitor as many individuals at multiple locations as you need

  • Unlike other systems, you can choose to have Forestcare answer your calls - giving you the additional reassurance of personal contact

  • PIN protection for security

  • Real time monitoring of all active workers

  • Simple, fail safe operation

  • Workers can activate an alert status at any time

How to find out more

If you would like to find out more about lone worker monitoring or any of our other services or products, please complete our online form and one of our officers will call you back. You can also use this form to give us feedback on our services. Alternatively, you can contact the control centre on 01344 786 500.


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Contacts

  • Forestcare Control Centre
    Available 24 hours a day, 7 days a week:

    Tel: 01344 786 500
    Fax: 01344 786 520
    Textphone: 07867 907 877
    Email:forestcare@bracknell-forest.gov.uk


  • Emergency Duty Team

    Social workers available outside office hours - 5pm to 9am weekdays, 24hrs on weekends and bank holidays:

    Tel: 01344 786 543
    Text: 07867 907 877 (for clients with hearing problems)
    Email: edt@bracknell-forest.gov.uk

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