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Housing and Council Tax Benefit - New Claim

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If you provide your completed application form together with all the evidence needed to support your claim then we will fast-track your claim and process it within 2 working days. Look at the Fast Track Flyer for more details.

To claim benefit, you will need to complete our Application for Housing and Council Tax Benefit form (available on the right) and return it to the address on the form.

If you would like a hard copy, you can pick one up from the Social Services and Housing reception at Time Square or the Easthampstead House reception. Alternatively, you can contact us using the details on the right to request an application form.

Please note that we will need to see several supporting documents, such as original proof of all your savings and income and evidence of your identification and National Insurance Number.

Benefit is normally paid from the Monday following the date that the Council receives your application form and will not normally be backdated, so you should return your benefit form as soon as possible.

You can claim benefit if you are in receipt of Income Support, Job Seekers Allowance, any other state benefit, or if you are working full or part time, self employed, or retired.

However, the amount of Housing and/or Council Tax Benefit you are awarded will depend on many factors. Please see Welfare Rights - Financial Advice for information on what you may be entitled to.

If you want someone else to deal with your claim for you, please see Housing and Council Tax Benefit - Consent for Third Party Disclosure.

Help filling out your claim form

Please phone our Pre-Assessment Team on (01344) 351877 for help and advice on completing your application form.

You can also make an appointment with one of our Pre-Assessment Officers, to come into our offices at Time Square where you can receive help with completing the form.

If you are unable to come and see us at our offices or at any Benefit Surgery we attend due to a disability or medical condition and if we cannot help you over the phone or via email then a home visit can be arranged.

To request this service please contact us using the details on the right. If you are a Bracknell Forest Homes tenant then please contact Bracknell Forest Homes, Tenant Benefits Advisors on 01344 382937 or 382924.


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External Links

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Contacts

Benefits Service
Time Square
Market Street
PO Box 3781
Bracknell
RG12 1HJ

Tel: 01344 351866
Fax: 01344 351347
Minicom: 01344 352045
Email: benefits@bracknell-forest.gov.uk

Opening Hours:
08.30 to 17.00 Monday to Friday
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