Pest control

We provide services to treat rats, mice, fleas, wasps, squirrels and bed bugs.  

The pest control information leaflets listed below give details of some of the more common household pest problems. They provide some advice to assist in the prevention and treatment of these pests.

How to make an appointment

Please contact Customer Services on 01344 352000 to make an appointment. Depending on the type of pest you will be given relevant advice by Customer Services. For example, you will be asked to clear floor areas prior to flea treatments.

Please make every effort to ensure that you are home for your appointment. You will be charged if the pest control operative is unable to carry out the requested treatment.

Fees

The fees for this service must be paid in advance. You can pay when you book the appointment.

If a cancellation is received before 3pm on the day before treatment the cancellation fee applies. If it's after 3pm the full fee applies.

If no treatment is needed and advice only is given on the visit then the call out fee applies.

Pest Fee Cancellation fee Call out fee
Rats - 2 visits £53 £28 £28
Rats - 2 visits - benefits* £26.50 £14 £14
Mice £66 £28 £28
Mice - benefits* £33 £14 £14
Wasps - 1st nest £53 £28 £28
Wasps - 1st nest - benefits* £26.50 £14 £14
Wasps - subsequent nest treated during visit £18 n/a n/a
Wasps - subsequent nest treated during visit - benefits* £9 n/a n/a
Fleas - up to 3 bedrooms £170 £28 £28
Fleas - up to 3 bedrooms - benefits* £85 £14 £14
Fleas - each additional bedroom £55 n/a n/a
Fleas - each additional bedroom - benefits* £27.50 n/a n/a
Bed bugs - up to 3 bedrooms £221 £28 £28
Bed bugs - up to 3 bedrooms - benefits* £55.25 £14 £14
Bed bugs - each additional bedroom £72 n/a n/a
Bed bugs - each additional bedroom - benefits* £18 n/a n/a
Squirrels - 3 visits £154 £28 £28
Squirrels - 3 visits - benefits* £77 £14 £14

*  Residents who are in receipt of a Department of Work and Pensions income-related benefit are entitled to a reduction on the fee. To be eligible for this reduction, the relevant benefits are:

  • Income Support
  • Income based JSA
  • Guaranteed Pension Credit
  • Employment Support Allowance (income related)

Pest control information leaflets

The following leaflets are available to download:

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