Recycling incentive scheme
Residents who recycle their household waste properly, in their blue bin, can collect points and exchange them for rewards in our recycling incentive scheme.
How to register
e+ card holders
If you already have an e+ card you can register for the incentive scheme online - just follow the link below. Please allow 4 weeks for your activation pack to arrive following registration.
Please note that if you have an edge card you need to apply for an e+ card to take part in the scheme.
No e+ card?
To take part in the scheme you'll need an e+ card. If you haven’t got one you can start the application process for one online. However, you'll need to complete the process in person. You'll be able to register for the recycling rewards scheme as part of the application process.
If you need to replace a lost e+ card there will be a £5 charge.
After signing up
You will receive an activation pack within 4 weeks of signing up to the scheme. In order to start collecting points you will need to stick the white sticker enclosed in the activation pack on your blue bin, you won't receive any points if the bin is put out for collection without this.
If you don't receive your pack within 4 weeks or you lose your tag then please contact customer services to arrange for a new one to be sent out.
Rewards and logging into your account
How to collect points
Residents who have joined the scheme will be awarded 200 points each time they recycle correctly in their blue bin. Points will be awarded after collection of recycling and may take up to two weeks to show up on your account.
How to check your points balance
You can check your points balance and find out how to use your points to get a reward by logging into your account in the reward portal.
To log into your rewards account you need to use your full e+ card number without spaces, and the password you set on your e+ card account. If you have forgotten your password you will need to follow the lost password process on the e+ site.
A temporary password will then be sent to your registered email address. The temporary password will not work in the rewards portal, so you will need to log into the e+ site and then set a new password. This will then work in the rewards portal.
The rewards available include leisure activities such as a free swim at Bracknell Leisure Centre or tickets to The Look Out Discovery Centre. Points can also be saved towards reduced price composters and water butts. For a full list of rewards please log into your account or see our recycling incentive scheme rewards list (PDF, 86kb).
How to redeem your points
To redeem your points for a leisure or library reward go along to the relevant location, produce your e+ card and ask to pay with reward points before the transaction is processed. Points will be removed from your account in exchange for the reward.
If you log into your account and you think you may be missing some points then please contact customer services on 01344 352000 so this can be looked into.
Please note you are responsible for monitoring whether you are receiving reward points following recycling collections, if you are missing any points you are responsible for notifying the council, any claims for missing points must be made within 3 months of the recycling collection date being claimed for.
If you'd like a green reward, such as a composter, water butt, green cone or kitchen caddy, you'll need your e+ card to hand. Please contact 01344 352000 or visit the reception at Time Square. You can then make the payment and have your reward points deducted. When your item is ready you will be contacted by the Green Rewards Team to arrange collection of your item.
For more information on green rewards please see our green rewards list (PDF, 271kb).
You can recycle your recycling rewards points for a cash donation to a local good cause. For more information on the good cause donations please visit our recycling incentive scheme - good causes page.
Terms and conditions
Full terms and conditions (PDF, 85kb) apply to the scheme.