How to apply

You can apply for a resident permit or scratch card online.

Apply for a permit

If you need help applying for or renewing permits, call our parking contractor administration team:

  • NSL Apply - 03330 068347

Terms and conditions

Before applying for your permit you need to read the scheme rules and the terms and conditions. You will be asked to confirm that you understand and accept them.

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Property eligibility

A maximum of 5 annual resident parking permits can be issued to each household within a residents parking zone.

A household is a house or flat that is registered for council tax. Flats are treated as separate addresses if they are separate for council tax rating, but houses of multiple occupancy (HMOs) are treated as one household with permits being issued on a first come, first served basis.

Vehicle eligibility

Certain commercial vehicles require a vehicle operator licence. Any vehicle meeting the criteria for such a licence is required (legally) to be stored in an ‘operating centre’ (depot or storage yard) and therefore should not be parked on the public highway when not in use.

If a commercial vehicle meets any of the following criteria, then it requires an operator’s licence and will not be eligible for a residents parking permit:

  • a gross plated weight of more than 3.5 tonnes
  • if it has no gross plated weight, an unladen weight of more than 1.525 tonnes

Recovery vehicles (where on call) are exempt from this condition and may park within a permit parking area if displaying a valid permit.

The same weight restrictions will apply to non-commercial vehicles.

Supporting documentation

The following documents will be accepted:

  • proof of address (resident)
  • utility bill, such as gas, electricity, telephone or water (dated within the last 3 months)
  • bank or building society statement (dated within the last 3 months)
  • benefits agency statement or pension book (dated within the last 3 months)
  • letter from solicitor stating the date of completion on purchase of the property (dated within the last 3 months)
  • valid tenancy agreement (dated within the last 3 months)
  • your council tax bill for the current year
  • driving licence – showing name and current address

Proof of vehicle ownership - resident

The following documents will be accepted:

  • Vehicle Registration Document (form V5) showing name and address within the relevant zone
  • copy of valid insurance certificate or schedule showing name and address
  • company vehicle - a letter from the company specifying that the vehicle to which this application applies is for specific and personal use as an employee and confirms address
  • proof of address (business or service provider)
  • utility bill, such as gas, electricity, telephone or water (dated within the last 3 months)
  • bank or building society statement (dated within the last 3 months)
  • official lease agreement in business name and address (dated within the last 3 months)
  • current national non-domestic rate demand (dated within the last 3 months)

Proof of vehicle ownership - business or service provider

The following documents will be accepted:

  • Vehicle Registration Document (form V5) showing name and business address within the relevant zone
  • copy of valid insurance certificate or schedule showing business name and address
  • for company or leased vehicle - a letter from the company concerned specifying that the vehicle is allocated for driver's specific use as an employee

Blue Badge holders

If you are applying as a Blue Badge holder you will also need to scan or copy both the front and back of your badge.