Self service help
Register for a new account
Log in to an existing account
You can access self service by clicking on the Log in / Register link at the top of every page of the website.
Forgotten your password?
If you have forgotten your password, go to the Log in / Register box and click on the "forgotten your password" link.
You will be asked to enter your email address and details of how to reset your password will be sent to your inbox.
How do I access my previous requests?
When you are logged in to your self service account you will see a "My Requests" tab.
Here you can view your previous submissions and resume any forms that you have saved.
How do I update my details?
If you wish to update your details, simply click on the profile information tab in the top right corner of the screen.
Make the required amendments to your profile and press save on the final screen.
You can also change your password from here.