Translating and interpreting services

Translation

You can translate our web pages into various languages by selecting the Languages option at the top of each page.

Staff assistance

Our staff will make every effort to accommodate the needs of individuals who use alternative languages and we have a number of staff who are able to assist with translating a number of languages, such as French, German and Hindi, for those wishing to use the council’s services.

Where necessary we can also arrange for a translation service to be provided by an external company.

Services for customers with a hearing impairment

Depending on the individual’s needs, and the type of service or enquiry, there are a number of facilities or services that the council uses to aid communication, for example, induction loops, the BT Typetalk service, minicom or British Sign Language Interpreters.

Alternative formats

Summaries of documents on this website can be made available in easy read, Braille, large print or on audio cassette. Copies in other languages can also be obtained from Customer Services.

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