Universal Credit

What is Universal Credit?

Universal Credit is paid as a single monthly payment and has replaced the following benefits:

  • Income based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

Universal Credit is paid directly in to your bank, building society or credit union account once a month.

If you do not have a bank account then you will need to set one up. You will be responsible for making payments to your landlord, because the Universal Credit payment includes a payment for housing.

For more information see the Universal Credit welcome guide.

Who can apply?

Universal Credit is being introduced gradually depending on your circumstances and it may be some time before you are affected by any changes.

In Bracknell Forest, currently only single people who are looking for work are able to make a claim for Universal Credit. To claim, you must meet all the criteria which has been set by the Department of Work and Pensions (DWP).

Apply online at GOV.UK

You will manage your claim through an online account. If you need help, contact our benefits team.

Please make your claim as soon as you can as the DWP cannot back date your claim.

To arrange an appointment with a caseworker please contact 01344 352010 or email Benefits.

To find out more about making a claim for Universal Credit, please read ‘Making a Universal Credit claim’ and for more information about Universal Credit please visit GOV.UK.

Will it cover my council tax?

Universal Credit will include any housing costs you are entitled to, but it doesn’t include financial help for council tax.

You may be eligible to receive council tax reduction. This is means tested and so the amount you receive will depend on how much Universal Credit you get plus any other income or benefits.


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