Website availability
We aim to ensure that the website is available 24 hours a day, seven days a week. However, on occasions it may be unavailable for very short time periods due to system problems or to permit maintenance or other development activity to take place.
We have set our Internet service standard at 97.5% availability. We use an independent site monitoring service to check that we are achieving this:
Website availability statistics for http://www.bracknell-forest.gov.uk
View last month's website availability report produced by Site Confidence.
| Month | Availability | Standard met |
|---|---|---|
| Apr 2013 | 99.95% | Pass |
| Mar 2013 | 99.60% | Pass |
| Feb 2013 | 99.98% | Pass |
| Jan 2013 | 99.99% | Pass |
| Dec 2012 | 99.95% | Pass |
| Nov 2012 | 99.99% | Pass |
| Oct 2012 | 99.32% | Pass |
| Sept 2012 | 100% | Pass |
| Aug 2012 | 100% | Pass |
| July 2012 | 99.82% | Pass |
| June 2012 | 98.94% | Pass |
| May 2012 | 99.98% | Pass |
| April 2012 | 99.88% | Pass |
| Mar 2012 | 99.85% | Pass |
| Feb 2012 | 99.99% | Pass |
| Jan 2012 | 99.53% | Pass |
| Dec 2011 | 99.57% | Pass |
| Nov 2011 | 99.98% | Pass |
| Oct 2011 | 99.79% | Pass |
| Sept 2011 | 99.96% | Pass |
| Aug 2011 | 99.84% | Pass |
| July 2011 | 91.69% | Fail |
| June 2011 | 99.79% | Pass |
| May 2011 | 99.99% | Pass |
| Apr 2011 | 99.89% | Pass |
| Mar 2011 | 98.49% | Pass |
| Feb 2011 | 99.47% | Pass |
| Jan 2011 | 99.64% | Pass |
| Dec 2010 | 99.89% | Pass |
| Nov 2010 | 99.88% | Pass |
| Oct 2010 | 99.68% | Pass |
| Sept 2010 | 99.77% | Pass |
| Aug 2010 | 99.88% | Pass |
| July 2010 | 99.83% | Pass |
| June 2010 | 99.90% | Pass |
| May 2010 | 99.49% | Pass |
| Apr 2010 | 99.53% | Pass |
| Mar 2010 | 98.15% | Pass |
| Feb 2010 | 99.30% | Pass |
| Jan 2010 | 99.51% | Pass |
Performance monitoring
We constantly monitor the performance of the website to ensure that the site and its contents are working correctly. We check all internal and external links on the site to ensure that they are working and correct. We do this through regular checks in our web content management system and through an external link checking service provided by SiteImprove.
We also monitor what our visitors think about our website and make improvements based on the feedback that we receive. A visitor survey is conducted on our behalf by ROL and allows visitors to feedback on their experience of using our website.
