Measuring Council Performance
The Council has a variety of mechanisms for measuring its performance. These include:
- Annual Report
- Quarterly Service Reports
- Corporate Performance Overview Reports
- Public Scrutiny Commission Reviews
- Annual Staff Appraisals
Each year the Council publishes its Annual Report which contains the Council’s work plans for the coming year. The Annual Report also contains a summary of how the Council performed against the targets it set for the previous year.
The Council has a Performance Monitoring system in place to ensure that it completes the work set out in the Annual Report.

Every quarter, each service department produces a statement of how well they are performing against the objectives and targets set in their Service Plan. These reports are assessed by the Corporate Management Team, elected Members and Scrutiny Panels. In this way the Council is able to monitor its progress steadily, over time, identifying emerging issues and take appropriate and proportionate action from a broad base of knowledge and expertise.
Quarterley Service Reports - Adult, Social Care and Health
Performance Monitoring Report for Adult Social Care and Health Quarter 2 2011 to 2012 (284kb)
Performance Monitoring Report for Adult Social Care and Health Quarter 1 2011 to 2012 (285kb)
Performance Monitoring Report for Adult Social Care and Health Quarter 4 2010 to 2011 (348kb)
Performance Monitoring Report for Adult Social Care and Health Quarter 3 2010 to 2011 (1350kb)
Performance Monitoring Report for Adult Social Care and Health Quarter 2 2010 to 2011 (1456kb)
Quarterley Service Reports - Chief Executive's Office
Performance Monitoring Report for Chief Executives Office Quarter 2 2011 to 2012 (348kb)
Performance Monitoring Report for Chief Executives Office Quarter 1 2011 to 2012 (347kb)
Performance Monitoring Report for Chief Executives Office Quarter 4 2010 to 2011 (269kb)
Performance Monitoring Report for Chief Executives Office Quarter 3 2010 to 2011 (896kb)
Performance Monitoring Report for Chief Executives Office Quarter 2 2010 to 2011 (240kb)
Quarterley Service Reports - Children, Young People and Learning
Performance Monitoring Report for Children Young People and Learning Quarter 2 2011 to 2012 (446kb)
Performance Monitoring Report for Children Young People and Learning Quarter 1 2011 to 2012 (516kb)
Performance Monitoring Report for Children Young People and Learning Quarter 4 2010 to 2011 (472kb)
Performance Monitoring Report for Children Young People and Learning Quarter 3 2010 to 2011 (2176kb)
Performance Monitoring Report for Children Young People and Learning Quarter 2 2010 to 2011 (503kb)
Quarterly Service Reports - Corporate Services
Performance Monitoring Report for Corporate Services Quarter 2 2011 to 2012 (554kb)
Performance Monitoring Report for Corporate Services Quarter 1 2011 to 2012 (548kb)
Performance Monitoring Report for Corporate Services Quarter 4 2010 to 2011 (505kb)
Performance Monitoring Report for Corporate Services Quarter 3 2010 to 2011 (2011kb)
Performance Monitoring Report for Corporate Services Quarter 2 2010 to 2011 (1047kb)
Quarterley Service Reports - Environment Culture and Communities
Performance Monitoring Report for Environment Culture and Communities Quarter 2 2011 to 2012 (489kb)
Performance Monitoring Report for Environment Culture and Communities Quarter 1 2011 to 2012 (674kb)
Performance Monitoring Report for Environment Culture and Communities Quarter 4 2010 to 2011 (711kb)
Performance Monitoring Report for Environment Culture and Communities Quarter 3 2010 to 2011 (3653kb)
Performance Monitoring Report for Environment Culture and Communities Quarter 2 2010 to 2011 (2461kb)
For Performance Reports prior to this date, please contact the Performance & Partnerships team.
Corporate Performance Overview Reports
At the end of each quarter, the Chief Executive provides a high level summary report of performance across all services to the Executive. It identifies achievements as well as areas of concern and demonstrates how action is being taken where it is required
Corporate Performance Overview Report for Quarter 2 2011 to 2012 (381kb)
Corporate Performance Overview Report for Quarter 1 2011 to 2012 (157kb)
Corporate Performance Overview Report for Quarter 4 2010 to 2011 (330kb)
Corporate Performance Overview Report for Quarter 3 2010 to 2011 (121kb)
Corporate Performance Overview Report for Quarter 2 2010 to 2011 (845kb)
For Corporate Performance Overview Reports prior to this date, please contact the Performance & Partnerships team.
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