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Complaints Procedure

The Freedom of Information Act sets out a series of exemptions to protect confidential or other information where disclosure may not be in the public interest.

If you are dissatisfied with the Council’s response to a Freedom of Information request, you should use the Council’s Corporate Complaints procedure.

Complaints about information which should have been provided and was not provided, should be made to the Council’s Information Compliance Officer, in the first instance, and sent to Bracknell Forest Council at the address shown in the 'Contacts' section on the right.

If, after using the Council’s Corporate Complaints procedure, you are still dissatisfied, you can request an independent review from the Information Commissioner by writing to the address shown in the 'Contacts' section on the right.


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Contacts

Bracknell Forest Borough Council
Corporate Services - Legal Services
Easthampstead House
Town Square
Bracknell
RG12 1AQ

Tel: 01344 353 071
Fax: 01344 352 236
Email: edwina.withe@brackell-forest.gov.uk

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 01625 545 700
Fax: 01625 545 510
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