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Local crisis and emergency housing grants

We offer 2 schemes:

  • local crisis grants
  • home emergency grant scheme

Local Crisis Grant scheme

The purpose of the Local Crisis Grant scheme is to provide a one off short term payment to address a crisis that is unforeseen and cannot be addressed by help from family, friends, charities or insurance.

The crisis grant is made to prevent serious harm or risk to the health or safety of the applicant or a member of the applicant’s family.

A crisis is an event of great or sudden misfortune, such as major flooding, a gas explosion, a chemical leak or a house fire, but not minor mishaps or damage.

The important point is that the financial pressure is a consequence of an unforeseen event.

The grant may also be given if the crisis includes the wider family of the household. For example, if a close relative is taken ill or dies, a grant may be awarded to cover travel costs to provide support.

Applications will not be considered where there is evidence that the request for financial assistance is a consequence of poor financial management that could have been avoided, or unnecessary expenditure that could have been avoided.

Eligibility for crisis grants

Awards to the scheme is discretionary and we will consider each application carefully based on the circumstances of each individual.

To qualify for an award under the scheme you have to meet all of the following:

  • not be excluded from receiving funding because of your immigration status and have the right to reside in the UK
  • be at least 16 years of age
  • have lived in Bracknell Forest for the past 6 months or 3 out of the last 5 years
  • not have money saved that could be used to meet your needs
  • be without financial support which in turn could result in serious risk to your own or your family’s health and safety, or be without sufficient resources to meet the immediate short term need of those of your family

You do not have to be in receipt of state benefit to be eligible to make an application.

Home Emergency Grant

The purpose of the Home Emergency Grant is to help provide what is needed to set up home after an emergency or to set up the first home if leaving care or an institution.

It is used to either help secure items for a home from charitable sources or the purchase of items to set up home.

A Home Emergency Grant can also be paid to help you stay in your home or move to an alternative home if that means you will receive the support from family and friends or your local community.

Eligibility for home emergency grants

Awards to the scheme is discretionary and we will consider each application carefully based on the circumstances of each individual.

To qualify for a home emergency grant you have to meet the following:

  • be at least 16 years of age
  • applicants must have a right to reside in the UK and have lived in Bracknell Forest for the past 6 months or 3 out of the last 5 years or have a close family connection in the borough
  • not be excluded from receiving funding because of your immigration status and have the right to reside in the UK
  • to be eligible for a home emergency grant applicants must be in receipt of one of the following benefits:
    • income support
    • income based jobseeker’s allowance
    • income related employment and support allowance
    • any type of pension credit or universal credit

If you have been in receipt of any of the above benefits for more that 26 weeks then you should normally apply for a budgeting loan from the Department of Work and Pensions.

Make an application

You will need to be seen by a caseworker at our Time Square offices.

The caseworker will make an immediate decision regarding your award.

You can apply Monday to Friday from 9am to 5pm each day. There is no out of hours service.

If you cannot travel to Time Square, please contact the Welfare and Housing Service on 01344 352010, who will arrange an appointment for a caseworker to visit you in your home.

Appealing a decision

Appeals must be made in writing 28 days from the decision made in relation to the home emergency grant or crisis grant. The appeal can be made in person or in writing.

The appeal will only be considered if it can be demonstrated that a relevant fact has not been taken into consideration when the first decision was made, or it is believed an error was made in calculation.

The decision of the appeal will be made within 10 working days.

There will be one final right of appeal to the Chief Officer of housing. This must be made within 10 working days of the first appeal decision. The further appeal should be on the basis of failure to take into account a relevant fact or an error in calculation.

There will be no further right of appeal.

Contact information

Welfare and Housing Service

Make an enquiry