Apply for Universal Credit
To make a new claim for Universal Credit you should apply on GOV.UK.
You will not be able to save progress online so before you begin, please make sure you have the following information to hand:
your National Insurance Number
a breakdown of your rent charges
details about your savings
your bank account details
information about who lives with you
your landlords details
You might find it useful to watch this film by the DWP before beginning.
What if I already have housing benefit?
If you are already receiving Housing Benefit, you must tell us that you have made a claim for Universal Credit so that we can cancel your housing benefit.
You will continue to receive your housing benefit award for the first 2 weeks of your Universal Credit claim and continue to receive any council tax support from the council.
You will become responsible for paying your rent to your landlord. You will need to have details on how to pay your landlord (your landlord's bank details and possibly your rent reference number). If you are unsure of these details, please contact your landlord for details.
When is my first payment made?
When you make a claim for Universal Credit, you must wait another month before you receive your first payment. It can take around 6 weeks before you get any money.
It is possible to receive some money in advance of this through an advance, but you would need to pay this back. Reductions will be made to your Universal Credit payments once they come through until all of the advance has been repaid.