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Bin collection

  1. Bin collection days
  2. Putting your bin out
  3. Why your bin might have been missed
  4. Report your missed bin collection

Report your missed bin collection

Please read the 'Reasons why your bin may have been missed' information before you report your missed bin.

To report your missed bin fill in the relevant bin enquiry form. You can report a missed bin up to 3 days after your collection day.

Report a missed blue bin collection
Report a missed brown bin collection
Report a missed garden sack collection
Report a missed green bin collection

We will look back through the collection records to see if there was a reason why your bin was not collected. If there is no recorded reason, we will arrange a collection for you within 2 working days.

If you report a missed collection which is found to be because of one of the reasons listed on 'reasons why your bin may have been missed', you will need to wait for your next due collection or pay for a one off collection using the relevant enquiry form.