Bin requests and issues
Bins for a new home
If you have moved into a new home it's possible that you might not have any bins.
You can request new green, blue and food waste bins all using our green bin enquiry form.
Other requests and issues
For all other requests and issues, please select the enquiry form relating to type of bin at the bottom of this page.
If your bin has gone missing, please report this.
Bigger, smaller or additional bins
- ask for a bigger green or blue bin
- ask for an additional green or blue bin or food waste caddy
- ask to downsize your green bin
If you would like to order a brown bin for garden waste, please see our garden waste pages.
Bins for an event
If you need bins for a community event, please use our request bins for events form.
Bins are provided with a 1 year guarantee.
The only repairs we can carry out to wheelie bins are to replace the lids or the wheels. We can also supply replacement hinge pins but we cannot repair the actual hinge.
If the repair required is other than to the lids, wheels or hinge pin, then we cannot repair it and you must order a replacement bin. Please make sure that you tick the correct option on the bin form otherwise we will not remove the broken bin free of charge.
If you no longer need a bin or want to request the removal of an abandoned bin, you can ask us to remove it.