Bin requests and issues
We have an online enquiry form for each type of bin, listed at the bottom of this page. These can be used for different requests or issues, outlined below.
New or different sized bin
Green or blue bins
If you have moved into a new home in the area and need bins, you can request a new bin.
If you already have a bin, but want to apply for a bigger or additional bin, you can request this.
You can also request to downsize your green bin.
If you would like to order a brown bin for garden waste, please see our garden waste pages.
Bins for an event
If you need bins for a community event, please use our request bins for events form.
Bins are provided with a 1 year guarantee.
The only repairs we can carry out to wheelie bins are to replace the lids or the wheels. We can also supply replacement hinge pins but we cannot repair the actual hinge.
If the repair required is other than to the lids, wheels or hinge pin, then we can't repair it and you must order a replacement bin. Please make sure that you tick the correct option on the bin form otherwise we will not remove the broken bin free of charge.
If you no longer need a bin or want to request the removal of an abandoned bin, you can ask us to remove it.
Bin has gone missing
If your bin has gone missing, please report this.