Brown bin collections

Customer update on coronavirus

Garden waste collections from brown bins and sacks will start again from Monday 6 April.

Please put your brown bin and garden sacks out on your usual collection day by 6:30am.

This service is still subject to staffing levels. It is being reviewed daily and may be subject to further change.

When we are back to normal, any missed collections due to service suspension will be added to the end of paid subscriptions at no additional cost.

Renewals during suspension period

The annual fee covers 25 collections. You can choose to renew now, or wait until service is back to normal. Any missed collections due to the suspension will be added to the end of the subscription.

Buying a bin

New brown bins, available in 240L and 140L sizes, cost £37 to buy.

Collection charge

You will then need to pay an annual collection charge. You can see the prices in the table below.

Your service begins once you have paid your annual fee. The renewal date will be one year from that point.

Table showing garden waste collection prices
Type of charge		Annual collection charge
240L bin collection charge		£50
140L bin collection charge		£46
50% discount for 240L bin collection charge*		£25*
50% discount for 140L bin collection charge*		£23*

* If you receive an income-related benefit, you may qualify for a 50% discount.

Subscription renewals

You can renew your garden waste collection subscription online up to 4 weeks in advance of your renewal date. To check your renewal date or pay your subscription please use our online form below.

How to order and pay

You can pay by credit or debit card.

Please use the brown bin enquiry form to:

order and pay for a new brown bin and collection charge
renew and pay for a brown bin collection charge

Order a new brown bin or pay your collection charge

Digital communication

Most customers using the brown bin service have access to emails and pay online. Please provide an up to date email address when you make your payment. to receive renewal reminders.

If you do not have an email address (or that of someone else who could pass on a message to you) then you may find it helpful to make a note of when your annual subscription is due to be paid.