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After the appointment

You will receive a green form (Form 9), which is to be given to the funeral director.

If you use tell us once, you will also receive a letter which details your reference number and the departments you have asked us to notify.

Those departments may contact you to confirm the relevant processing has been completed. If you have not heard from a department within 28 days, you can contact the tell us once service who will follow matters up on your behalf.

Due to the secure nature in which your information is treated, the register office will not be informed of any correspondence between you and the department. Unfortunately, we cannot contact other departments for you once the appointment is complete.

The death notification service

The death notification service is a free, online service that allows you to tell participating banks and building societies of a death.

To find out more, visit the death notification service website.

More information

We are committed to making sure your information is protected. Our privacy statement tells you how we will use and protect the information you provide when you use the service. 

Please remember that it is your responsibility to ensure that all organisations that pay you a benefit/credit or provide a service to you, have correct and up to date information about you.

Contact information

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