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How do I use the community trigger?

To use the community trigger please:

If 3 reports have been made to either the council, police or registered housing provider about the same issue in the last six months and no action has been taken use community trigger form A.

If 5 individuals have separately reported about the same issue in the last six months and no action has been taken use community trigger form B.

If you have an ongoing complaint that is being dealt with by the council, police or registered housing provider, your case is not appropriate for the community trigger.