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Coronavirus (COVID-19): Visit our coronavirus pages for the latest updates.

Health and social care service updates

Adult Social Care Winter Plan 2020 to 2021

The Adult Social Care Winter Plan sets out how the we will work together with voluntary sector and statutory partners to protect and support local residents, providers, and our workforce as far as reasonably possible, from an increase in the incidence of the flu and COVID-19.

This is a partnership plan and has been developed in collaboration with East Berkshire CCG, Frimley Integrated Care System, Berkshire Health Foundation Trust, Public Health, The Ark and Berkshire Care Association.

The aim of the plan is to make sure that high quality, safe and timely care is provided to all that need it, whilst protecting people that need care, their carers, and the social care workforce from COVID-19. This plan covers the period 1 October 2020 until 31 March 2021. It sets out actions for:

  • preventing and controlling the spread of infection in care setting
  • collaboration across health and care services
  • supporting people who receive social care, the workforce, and carers
  • supporting the system

Care home resilience plan

In response to the government's care support package, the council and its partners in health and social care have produced a dedicated care home resilience plan.

The plan outlines the council and its partners’ commitment to the ongoing and planned support for local care homes during the coronavirus pandemic.

While Bracknell Forest has not seen as many outbreaks of COVID-19 as other areas, we recognise the challenges the pandemic is presenting to care homes across the borough and, where outbreaks have occurred, the devastating impact this has caused. We also recognise the impact the virus and the associated restrictions is having on care home residents, their families and frontline staff across health and social care.

Where outbreaks have occurred in care homes in the borough, there has been a focused and collective effort to support affected homes, their staff and residents.

Joint working between the council and its partners to build and maintain local care homes’ resilience is strong and this will continue as we go through the pandemic and towards recovery.

Ongoing and continued support to care homes includes:

  • infection control measures and guidance - including training
  • governance and safeguarding support
  • funding support and guidance
  • workforce coordination
  • emergency PPE supplies
  • coordination of COVID-19 testing

More information about the local support for care homes can be found on our advice for social care providers page

This information has also been submitted to the Minister of State for Care at the Department for Health and Social Care. You can read the letter submitted below. 

Dementia service

Our Community Mental Health Team for Older Adults are working hard to provide as much support and assistance as possible.

Some non-essential services may be disrupted, postponed or delivered differently.

Services will take place by phone, email or video link where possible.

You can contact us by:

For out of hours emergency mental health support, please phone 0300 365 9999.

For out of hours emergency social care support, please phone 01344 786543.

Direct payments

We have guidance for people receiving direct payments during coronavirus

Drugs and alcohol service

During lockdown, New Hope is still open and offering support.

Social care providers

See our advice for social care providers during coronavirus