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Central directorates quarterly service report - operational priorities

7.001 Promote the borough as a business location

Stage: In progress

Due date: 31 March 2020

Percentage complete: 50%

Status: Green

Comment:

The 2018 to 2019 iteration of the business brochure is now completed and was circulated to partners and added to the website. Copies of the brochure, in addition to a welcome letter, are being sent to newly incorporated businesses in the borough.

A further 2 business events took place in the past months. One was held by the ESDP on 23 of May at South hill park under the title 'A talk and walk in the park' and was very successful with over 30 attendees and very good feedback.

Another event by the ESDP is likely to go ahead in autumn. The second event was an event planned by The Lexicon and supported by the council. The event aimed to inform local businesses about The Lexicon offer to them. Another successful event with over 30 attendees and very good feedback.

7.002 Benchmark income/charges

Stage: Completed

Due date: 31 March 2020

Percentage complete: 100%

Status: Green

Comment:

Fees and charges are competitive locally and continue to recover costs on the ring fenced accounts.

7.003 Planning and transport service costs

Stage: Completed

Due date: 31 March 2020

Percentage complete: 100%

Status: Green

Comment:

Actual service costs have been reviewed for chargeable functions and these have been updated within the council's 2019 to 2020 published fees and charges schedule. This is an ongoing process undertaken annually.

7.005 Infrastructure improvements

Stage: In progress

Due date: 31 March 2020

Percentage complete: 75%

Status: Green

Comment:

Work continues on the Downshire Way Dualling project.

7.007 Road safety

Stage: In progress

Due date: 31 March 2020

Percentage complete: 75%

Status: Green

Comment:

Regular liaison continues and Bracknell Forest remains a partner within the 'Safer Roads Berkshire' joint arrangement between unitary authorities and service providers. Casualty numbers within Bracknell Forest continue on a downward trend.

7.008 Integration of diverse communities

Stage: In progress

Due date: 31 March 2020

Percentage complete: 50%

Status: Green

Comment:

2017 Residents' Survey result:  96% of people believed that people from different backgrounds get on well in the borough.

The Civilian Military Partnership continues to make good progress in implementing its action plan. Hate crime levels are monitored by the Community Cohesion partnership and remain low with no increase in hate crime despite a recent upward trend nationally following recent terrorist attacks and ongoing Brexit negotiations.

7.009 Hate crime

Stage: In progress

Due date: 31 March 2020

Percentage complete: 50%

Status: Green

Comment:

Work continues to promote hate crime reporting and regular updates are received from Thames Valley Police at the Community Cohesion and Engagement Partnership meetings.

7.010 Faith and Belief Forum

Stage: In progress

Due date: 31 March 2020

Percentage complete: 50%

Status: Green

Comment:

Supported the Faith and Belief Forum's AGM and Interfaith week events. The forum continues to be represented on the Community Cohesion and Engagement Partnership and further support will be offered as and when required.

7.011 Access Advisory Panel

Stage: In progress

Due date: 31 March 2020

Percentage complete: 50%

Status: Green

Comment:

Council continue to support and attend Access meetings. The Terms of Reference will be looked at and work done to revitalise the group.

7.013 Equality monitoring

Stage: In progress

Due date: 31 March 2019

Percentage complete: 75%

Status: Green

Comment:

Systems are in place to make sure that reports are produced in line with expected timescales.

7.014 e-learning opportunities

Stage: In progress

Due date: 31 March 2020

Percentage complete: 65%

Status: Green

Comment:

As part of the strategic direction to maintain a 70:20:10 delivery model for development, e-learning modules continue to be reviewed, updated and supplemented. Activity has particularly centred around the uptake of the mandatory e-learning GDPR modules, resulting in 95% completion of GDPR1 which is a mandatory e-learning module for all staff.

7.015 Annual workforce monitoring

Stage: In progress

Due date: 31 December 2019

Percentage complete: 70%

Status: Green

Comment:

The majority of the work on the annual workforce monitoring report will be undertaken in quarter 2 when the first draft will be produced.

7.016 Workforce information

Stage: Completed

Due date: 31 December 2019

Percentage complete: 100%

Status: Green

Comment:

Staff were asked to update their details was sent. HR update the information for new starters if it is available. Further communications will follow in quarter 2

7.017 Recruitment and retention

Stage: In progress

Due date: 30 September 2019

Percentage complete: 80%

Status: Green

Comment:

We have just launched a new branding scheme and recruitment materials across the authority. These include recruitment toolkits, new templates for adverts, job descriptions and applications packs. Guidance for managers is available on the intranet and the HR team are helping managers get used to the documentation which we hope will increase the quality of candidates for our roles.

7.018 Statement of accounts

Stage: In progress

Due date: 31 March 2020

Percentage complete: 0%

Status: Green

Comment:

On track for accounts to be audited and published by deadline of 31 July.

7.019 Budget monitoring

Stage: In progress

Due date: 31 March 2020

Percentage complete: 0%

Status: Green

Comment:

First monitoring report produced in July 2019.

7.020 Financial advice for Downshire Homes Limited

Stage: In progress

Due date: 31 March 2020

Percentage complete: 90%

Status: Green

Comment:

Operational arrangements for Downshire Homes Limited being reviewed to make sure there is an appropriate split of responsibilities between Downshire Homes Limited and the council.

7.021 Self-service budget monitoring

Stage: In progress

Due date: 31 December 2019

Percentage complete: 50%

Status: Amber

Comment:

Structures within Agresso are being review and updated to facilitate different reporting views for budget holders and senior managers. Reports to be developed and tested in October and November.

7.022 Centralising budgets

Stage: In progress

Due date: 31 March 2020

Percentage complete: 80%

Status: Green

Comment:

Initial areas identified have been actioned. Ongoing process to identify and pursue other opportunities.

7.024 Business rates pilot scheme

Stage: In progress

Due date: 31 March 2020

Percentage complete: 90% 

Status: Green

Comment:

Operational arrangements agreed with other Berkshire authorities and working well.

7.057 Engagement and communications plans

Stage: In progress

Due date: 30 September 2019

Percentage complete: 0%

Status: Green

Comment:

All transformation projects have a communication and engagement plan. Programme managers meet regularly with their communications lead to review communication and engagement requirements.

7.058 Town centre communications strategy

Stage: In progress

Due date: 31 March 2020

Percentage complete: 50%

Status: Green

Comment:

Strategic communication planning continuing internally and externally around The Deck and Princess Square as well as operational communications around The Lexicon and other town centre elements. Work to address marketing need started and in progress.