Quarterly service reports
Each quarter, all service departments produce a report on their performance against the objectives and targets set in their Service Plan.
These reports are reviewed by the Departmental Management Team, the Corporate Management Team, elected Members and Scrutiny Panels. This allows us to track progress over time, identify emerging issues and take reasonable action.
Service reports
- Central directorates quarterly service report - quarter 3 2019 to 2020
- Delivery directorate quarterly service report - quarter 3 2019 to 2020
- People directorate quarterly service report - quarter 3 2019 to 2020
For performance reports before this date, please contact us.
Contact information
Customer services