Advice for social care providers during coronavirus
Care home advice from the government
The aim of the financial support introduced during this pandemic is to support social care providers with:
- extra money to meet any reasonable costs incurred such as additional management, staffing, Personal Protective Equipment (PPE), extended operating hours and transport
- cashflow for the period of the pandemic
- the supply of PPE where the providers normal supply route fails
All providers have been sent the details of our financial support. You can read the details in the documents below.
If you need support, please contact us at email@example.com.
Please note that from 1 May, PPE purchased by adult and social care providers to protect against coronavirus will be VAT free until 31 July.
Personal Protective Equipment (PPE)
Providers should continue to try their best to secure supplies where and when they can.
If you are located within Bracknell Forest and you have exhausted your existing and any new suppliers (including the ones listed in the PPE Plan) you are entitled to request access to our emergency stock.
How to request PPE in an emergency
If you have 72 hours (or less) supply of PPE and you cannot get more stock, please contact us with details of your stock levels by email: firstname.lastname@example.org.
We will do our best to help you, but be aware we have limited stocks. If we can’t help we will ask you to register with the national supply disruption response.
You can read more about coronavirus PPE on GOV.UK.
There are several ways to get testing.
Your employer may be able to refer you via the government. You will need to speak to them directly about this.
If a care home has a suspected coronavirus outbreak for the first time, they must contact their local health protection team immediately.
In any other circumstances, you can apply for coronavirus tests for a care home, also on GOV.UK.
If you need more help, email us at email@example.com.
Track and Trace scheme - scams
For information and guidance regarding scams visit Ofcom - coronavirus scam calls and texts.
Safeguarding remains our top priority.
You can find out more on our Bracknell Forest Safeguarding Board website and our Bracknell Forest Local Safeguarding Children Board website.
Care Quality Commission (CQC)
Visit the CQC website to see what changes they are making to the way they work during the coronavirus pandemic.
Disclosure and Barring Service (DBS)
The DBS service has temporarily relaxed some of their requirements. Follow the latest updates on GOV.UK about changes to DBS ID checking guidelines.
They have also made free of charge, fast-track DBS checks available. All roles in health and social care that are CQC regulated are eligible.
For details, visit the fast-track Barred List check service on GOV.UK.
Mental capacity and Deprivation of Liberty Safeguards
You may find this information helpful:
- coronavirus: looking after people who lack mental capacity on GOV.UK
- check if a COVID-19 patient has an attorney or deputy on GOV.UK
Confidential information should be processed under the Health Service (Control of Patient Information) Regulations 2002.
Under this notice, data should be processed for a COVID-19 purpose, which can include:
- understanding COVID-19 and risks to public health
- identifying people with the disease
- monitoring and managing the response to the disease by health and social care bodies
The notice will expire on or before 30 September 2020 unless extended.
You can find more guidance about information governance and information sharing guidance on the Digital Social Care website.
You should have a business continuity plan. You can use this to help you cope with the challenges of providing your service during this outbreak.
Continue to emphasise routine messages around health and hygiene and focus on the procedures that would normally be deployed for seasonal flu or norovirus outbreaks.
Make sure that the information you hold about your service users is up to date and accurate.
Staff ratios are in place to make sure people are safe. You should continue to use your usual risk assessment processes.
Where service users need to be moved because of staff shortages, please consider whether they can be moved to another placement within the same organisation.
Please follow government guidance for business and employers which includes information about staff attendance and sick pay.
You can apply for volunteers from GoodSAM, the NHS volunteer scheme