Libraries service updates
Following the government's advice, our libraries are now closed.
Unfortunately, we also have to disable Open+ access until further notice.
It is not possible to provide a reopening date, but we will keep you informed on this website and through social media.
Events and clubs
All events and clubs have been cancelled until further notice. If you have hired a room for a club or meeting, please contact Bracknell Library 01344 423149 to discuss your situation.
Free home delivery service
Are you stuck at home and bored? Bracknell Forest Libraries are introducing a new home delivery service during the closure period. If you register for this service, we will deliver books to your home and collect them free of charge.
To be eligible for this delivery and collection service you must be resident within Bracknell Forest and any of the following:
- aged 70 or over
- in a vulnerable category
- self-isolating for medical reasons
How to register
Call or email one of the following libraries to register:
Please provide your full name, e+ card number and telephone number.
If you are not already a registered library customer, please state this and include your name, full address including postcode, date of birth, telephone number and email address.
You will be given full instructions on how the system works, from ordering the books to delivery and collection days for your area.
Staff will select the books that you request. Please note there will be a restriction of 5 books per person per order.
Please be aware that both the staff in the libraries selecting the books and delivery staff will be observing appropriate health and safety measures applicable at this time.
All books will be quarantined for 72 hours on return before they can be released for re-issue, in line with Public Health England’s guidelines.
Also, we are implementing social distancing measures and delivery staff will not be entering your properties. We will either leave books outside your front door, or in a designated safe place, and they will be collected without any physical contact between customers and library staff. However, we are happy to chat, albeit maintaining a safe distance.
Please note if you are already registered with our home library service, this will continue as normal during this time and you do not need to re-register.
If you wish to return your books, please use the external letter box outside the following libraries: Ascot Heath, Birch Hill, Bracknell, Crowthorne and Great Hollands. It is usually next to the library entrance.
Also Binfield Library has a letterbox you can use to return your books. The correct one is on the side door, in the car park. The other one is not in use.
Please note that you can return your books in every Bracknell Forest library book drop, even if they have been borrowed in another branch.
Remember to renew your books on loan.
The best way is to do this online. Go to the library catalogue, click on ‘My Account’ and enter a library card number and PIN. You can renew books twice (3 weeks each time) after the first loan, if you do it online.
You can renew by email using the contact information at the bottom of this page. Please provide a library card number, if possible, and list any other family member whose books you would like to renew. Our email inbox is checked regularly by staff.
We currently have limited staff in our libraries, so if you do not get through first time, please try one of the other 2 libraries.
If you are having difficulties renewing a book, or if you've forgotten to renew and your books are now overdue, please call one of the above libraries.
We are unable to take new reservations until the libraries are open again. If you've already reserved a book, this will be available for collection for 7 days after we reopen.
Use our online resources
We're encouraging all borrowers to use our amazing online resources. Take a look below at all the options for accessing library services.
e-books and e-audio books
All library members can borrow free e-books and e-audio books.
It is easy to use both the BorrowBox and RBdigital apps to enjoy them on a tablet or a phone. The titles can also be downloaded to a computer and transferred to an MP3 player or e-reader such as Kobo or Nook.
We are expecting lots of demand, but if a title is on loan it can be reserved for later or added to a wish list. Also, we are purchasing more titles to widen our current selection.
Find out more about our e-books and e-audio books services.
e-newspapers and e-magazines
Borrowers can use the PressReader app or desktop version, to gain access to thousands of free newspapers and magazines from the UK and around the world. Access is for 30 days, after that you just need to sign in again with your library card.
RBdigital also provides free access to some carefully selected magazines with a library card. These include New Scientist, BBC Easy Cook, Hello and The Economist. You can keep them for as long as you like.
Find out more about our e-magazines and e-newspaper services.
Online resources for research, study and work
Our digital library has lots of free accessible resources such as Theory Test Pro to help pass your driving theory test, Encyclopaedia Britannica and Issues Online, and old newspapers such as the Times Digital Archive and European Newsstream.
Find out more about our online information resources
Thanks to Find My Past staff, Bracknell Forest Council Libraries borrowers can now research their family history from home while libraries are closed using Find My Past.
To request access, email us using the contact information below quoting “Find My Past access from home”.
Also, while our libraries are closed, library members can access Ancestry from home. Go the Libraries catalogue, select My Account then enter your library card and PIN to find a link at the top of the page for accessing Ancestry at home.
We will use our social media and the library newsletter to provide information, ideas and links to other online resources you may want to use for play, work, study and the entertainment of all family.
Problems with access
Account not working
If you are trying to access our online resources and the account is not working, it may be because the PIN is not correct, you tried too many times or there is some money owing. Please call either Bracknell, Sandhurst, or Whitegrove libraries to discuss.
Non-members or expired library cards
If you are not yet a library member you can join as a temporary member to access our collection of free library e-books, e-audio, e-magazines and e-newspapers.
Just email email@example.com and we will set you up. In your email state that you are requesting digital access and provide:
- your full name
- your phone number
- your date of birth
- your home address
Online resource apps
If you are having problems with one of the online resource apps, please call one of the libraries above or send us a message using the enquiry email at the bottom of the page, quoting the app or website you are having problems with and your library card number.
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