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Monitoring of security diallers and commercial keyholder response

Security diallers

Do you have an intruder alarm or a fire panel on your premises? Maybe you’re a school, a shop, a community facility or a local business.

If so, is your alarm or fire panel monitored? If an alarm is activated how do you find out about it?

At Forestcare we can monitor all the security diallers on your property. This may be just a single alarm or could be multiple fire panels and alarms.

Our control centre is open 24 hours a day / 365 days a year, so can provide a monitoring service day and night.

Any alarm call coming through to us is dealt with in a timely and efficient manner. Based on the information and procedures you provide us with we will take appropriate action to resolve any alarm activation.

Forestcare is accredited to the TSA (Telecare Services Association) and all staff members are trained to a high standard of customer care.

Please note, you can purchase the Security Dialler Service as a stand alone option and do not need the Key Holder Service, although it is recommended.

Pricing

Please note that all prices exclude VAT. You may be exempt from paying VAT on Telecare equipment. Read guidance on VAT relief on GOV.UK

If you require a price for more than 2 security diallers please contact us.

Key holder response

If an alarm or fire panel on your property is activated who investigates to check everything is okay? Maybe you do not live locally or your property is in an isolated location?

As well as monitoring your alarms Forestcare can also provide a key holder service. So if an alarm is activated we can respond on-site to ensure any matters are dealt with in a safe and timely manner.

Our control centre is open 24 hours a day / 365 days a year, so can provide a key holder service day and night.

When responding as key holders two individuals will attend any call-out to ensure staff safety at all times. Staff will also carry Pocket Pal lone worker devices to further enhance protection.

Forestcare is accredited to the TSA (Telecare Services Association) and all staff members are trained to a high standard.

Please note, you can purchase the Key Holder Service as a stand alone option and do not need the Security Dialler package, although it is recommended.

Pricing

Please note that all prices exclude VAT. You may be exempt from paying VAT on Telecare equipment. Read guidance on VAT relief on GOV.UK

Contact Information

Forestcare Control Centre

Available 24 hours a day, 7 days a week

Make an enquiry