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The application process

Licences will be granted if:

  • the house is or can be made suitable for multiple occupation
  • the applicant is a fit and proper person and the most appropriate person to hold the licence
  • the proposed manager has control of the house and is a fit and proper person to be the manager
  • the management arrangements are satisfactory

Conditions may be attached to the licence that require the landlord to bring the property up to the required standard.

An inspection of the property is sometimes necessary before a licence can be issued.

Once issued the details of the property and the licence holder will be included on the Public Register of HMO licences.

How long will it take to process my application?

We will contact you within 7 working days to discuss your application. We aim to let you know the outcome of your application within a reasonable period.


Please contact us in the first instance. You may appeal to a residential property tribunal. Any appeal must be made within 28 days of the decision being made.

Contact information

Environment and Community Team

Make an enquiry