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Award win for Bracknell Forest COVID-19 ambassadors

staff members holding an award up and smiling

Bracknell Forest’s COVID-19 ambassadors have been recognised for their exceptional work in helping manage, mitigate and fight the coronavirus pandemic, as part of a British Parking Award.

The accolade, won in the positive response to the pandemic category, was awarded to Bracknell Forest Council and its parking contractor, NSL on Friday 24 September.

NSL recruited 6 COVID-19 ambassadors for an initial period of three months in July last year, who were quickly deployed across the borough. The officers were very well received by both the public and business owners in Bracknell Forest.

The council asked NSL to extend the service by providing an additional six ambassadors, as part of a commitment to further drive down the number of COVID-19 cases across the borough. They focussed on open space areas providing help, support and advice to users of the space.

The collaborative working between NSL and the council then expanded to include the recruitment of further marshals who helped in various roles across the borough. These roles included support for testing sites, as well as ongoing communicationcommuniciation with the public.

Bracknell Forest subsequently asked NSL to provide 16 further COVID-19 ambassadors to attend and manage 4 new community lateral flow testing sites.

Cllr Paul Bettison, OBE, Leader of Bracknell Forest Council said:

“The COVID-19 ambassadors were an important part of the COVID-19 response work in the borough.

“The ambassador service supported residents with advice and guidance and built good relations with local business owners around the borough. The team has been well received by our residents and this award reflects that and illustrates how far the service developed in such a short space of time.

“This award is a real recognition of the hard work and collaboration between Bracknell Forest Council and NSL.”