NHS services here for you over Christmas

The NHS and its health and care services remain open over the Christmas and New Year period. GP surgeries and pharmacies may be running a reduced service or may be closed over the bank holiday period (25 December to 28 December and 1 January to 3 January). It’s important that anyone with a long-term condition or needing regular medication is prepared for this. You can get repeat prescriptions from your local pharmacy, or using the NHS app.

Children and young people’s health

If you’re concerned about your child’s health and well-being, visit the NHS Frimley Healthier Together website. Designed by local experts, the site provides support to parents and carers to help them manage a range of common childhood illnesses.

Mental health support

Christmas and New Year can be an extremely difficult time. If you are feeling worried about your mental health there are number of services available, visit Frimley Health and Care for further advice.

If you need immediate help for your mental health, or someone else, you can call 111 or text ‘Shout’ to 85258. Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.


Pharmacists can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains. If symptoms suggest it’s more serious, they will ensure you get the help you need.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Some pharmacies are open on Christmas Day, Boxing Day, and New Year’s Day. Please check local pharmacy Christmas opening times.

Think NHS 111

If you need urgent medical help, think 111 first.

To contact NHS 111:

It is available at any time and can direct you to the right service at the right time.

Minor injuries

The minor injuries service at the Bracknell Health Space, London Road, Bracknell, RG12 9RT, can help with a range of minor injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings.

It is open every day from 8am to 8pm including Christmas Day, Boxing Day, Bank Holiday Monday, and New Year’s Day. X-ray services are available six days a week (Sunday to Friday, not available on Saturday).

GP practice

GP practices are open between Christmas and New Year, check your usual GP practice website for their opening times.

Dental care

If you think you need urgent dental treatment, call your regular dentist. If you cannot reach your dentist or you do not have one, use the NHS 111 online service. If you need an appointment, this will be arranged at an urgent dental care centre.

Emergency department or calling 999

Only visit A&E or call 999 for very serious or life-threatening situations, including:

  • loss of consciousness
  • a sudden confused state
  • fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions (anaphylaxis)
  • severe burns or scalds
  • stroke
  • major trauma such as a road traffic collision
  • feelings of self-harm or suicide