Council Tax Energy Rebate payments - 19 May

Hand holding a smart meter on a table

We have now completed payments to almost 25,000 households in bands A to D whose April council tax instalment was paid by direct debit.

We will start making payments for applications already received next week (from Monday 23 May) and will pay all of those who have provided information that matches the council tax system by Friday 10 June. We expect to pay any further applications within 15 working days of receipt, provided the information matches our records. 

We would kindly request that households do not contact us to enquire about your payment before Friday 10 June or within 15 working days of submitting your application, as this will slow down the payment process.

Only households who believe they have paid council tax by direct debit in April, but not yet received the £150 Energy Rebate payment, should contact:

This does not include households who pay by standing order or debit card. The council does not hold bank details for such accounts and you will therefore need to apply for the Energy Rebate using the online form.