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Top-up payments

Top-up payments can give people more choice when they are selecting a care home.

The amount identified in an individual’s personal budget must be enough to meet their needs. We will make sure that at least one care home option is available that is affordable within that personal budget.

However, an individual can choose to live somewhere that costs more than the amount identified in their personal budget. In this case, an arrangement is made to cover the difference. This is called a ‘top-up’ payment and is the difference between the amount specified in the personal budget and the actual cost.

In such cases, we will arrange for the individual to be placed in the home of their choice. This will happen as long as the extra cost is met by a third party or, in certain circumstances, by the individual in need of care and support.

We will make sure that the person paying the top-up is willing and able to meet the extra cost for the likely duration of the arrangement. We will assess the top-up payer to make sure they have the resources to meet the extra cost for at least 2 years.

For full details please read our top-up payment policy.

PDF iconTop-ups payment policy92.11 KB

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Adult Social Care

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