Building site inspections

Alternatively, you can phone 01344 354100.

Your builder or agent can request inspections on your behalf however it is the home owner's responsibility to make sure all inspections are carried out.

Safety of our customers and staff during coronavirus

When physical on-site inspections are undertaken please note that:

• any construction staff are asked to wait in their vehicles during our surveyor’s inspection
• any occupants in the building at the time should remain in the building - if our surveyor needs to discuss any elements of the project, they will approach you
• you should remain in your vehicle or property at all times during the inspection unless requested to view the work with the surveyor, at which point you should observe the current 2 meter distancing requirement - a minimum of 2m distance must always be maintained between surveyors and customers
• your surveyor may contact you ahead of the inspection to check the site is clear and may refuse to enter the site if it is not
• our surveyors are not permitted to conduct physical site inspections for elements of construction which would require our surveyors to enter a building, touch surfaces or climb ladders
• clear access should be provided to the element to be inspected - our surveyors are not permitted to pass through elements of a building or enclosed space to gain access, such as to a garage or a covered way
• the access route should be clear of obstructions such as skips or tools which may force our surveyors to come in to contact with objects

When any of the above criteria cannot be met, we may use alternative methods to assess compliance such as requesting photographic evidence, reports or using video conferencing.