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Draft decision on the removal and retention of payphones

In September 2019, we were informed that BT wanted to remove 19 payphones in the borough.

BT informed us that the payphones were not being used sufficiently. A public notice was displayed by BT in each payphone affected, giving the public 42 days to comment.

In addition, the consultation was advertised in the weekly list of applications circulated to all town and parish councils and members. Immediate neighbours were informed by letter.

BT has what is known as a 'Universal Service Obligation' to provide adequate coverage of public payphones. In recent years the needs of consumers have changed drastically with the increase in mobile phone ownership. Revenue from telephone boxes decreased by nearly half between 2000 and 2006 and BT states that six out of ten are actually losing money.

In 2005 Ofcom (Office of Communications) completed a review of the provision of public telephone boxes in the UK and agreed a new set of rules which BT must follow if it wishes to remove the only telephone box in a local area. The rules give local authorities a veto on such removals, although BT has the right of appeal. Further information about the process of removing payphones can be found on the Ofcom website.

Regulatory requirements mean that the council has to make 2 formal notifications about its decisions following consultation on the proposed payphone removal.

Draft decision by the council in response to the proposal

The following table summarises the council's initial recommendation to BT. This forms Schedule A of the ‘First Notification’ on the removal of the proposed payphones based on a variety of factors, including consultation responses.

Table showing draft decision by the council in response to a proposal by BT for the removal of public call boxes.

Number

Telephone Number

Address

Decision (object or consent)

Reason(s)

1

01252 860789

Junction of Newtown Road and Yorktown Road,
Sandhurst, GU47 9BH

Consent

Alternative within 800m

2

01344 301644

Junction of John Nike Way and London Rd,
Binfield, RG12 2UT

Consent

No calls in last 12m, no alternative within 800m and whilst there are more than 500 households within 1km buffer reasonable social need criteria not fulfilled.

3

01344 303962

Outside Harmans Water Community Centre, Ralphs Ride,
Bracknell, RG12 9LG

Object

More than 12 calls (415) in last 12 months, alternatives within 800m proposed and consented to be removed (5 and 7) and more than 500 households within 1km buffer therefore reasonable social need criteria fulfilled.

4

01344 421262

Junction of Beckford Ave and Haversham Drive,
Bracknell, RG12 7LU

Consent

Alternative within 800m

5

01344 421369

Junction of Farlington Drive and Harmans Water Rd,
Bracknell, RG12 9LT

Consent

Alternative within 800m

6

01344 422989

Junction of Deansgate and Liscombe,
Bracknell, RG12 7DE

Consent

Alternative within 800m (other than 4 and 10 which are proposed to be removed)

7

01344 425028

Junction of Helmsdale and Opladen Way,
Bracknell, RG12 0PE

Consent

Alternative within 800m

8

01344 425197

Junction of Trevelyan and Ringmead,
Bracknell, RG12 7AQ

Object

Currently not working therefore 0 phone calls in last 12 months could be a misrepresentation and alternative payphone within 800m proposed to be removed (11).

9

01344 425272

Junction of Gibbins Lane and Warfield Street,
Warfield, RG42 6AR

Consent

Fewer than 12 calls (2) in last 12m, no alternative within 800m and whilst there are more than 500 households within 1km buffer reasonable social need not fulfilled.

10

01344 425456

Outside Birch Hill Shops, Liscombe,
Bracknell, RG12 7DE

Object

More than 12 calls (295) in last 12m, 2 alternatives within 800m shown to be removed 4 and 6 (consented), more than 500 households within 1km buffer and therefore social need fulfilled.

11

01344 425661

Outside Great Holland Health Centre, Great Hollands Square,
Bracknell, RG12 8WY

Consent

Alternative within 800m

12

01344 487167

Outside Forest Park Shops, Bere Road and Demead Court,
Bracknell, RG12 0XS

Consent

Alternative within 800m

13

01344 772290

Junction of Victoria Road and Yeovil Rd Owlsmoor,
Sandhurst, GU47 0TF

Object

Over 12 calls (17) in 12 months, no alternative within 800m and over 500 households within 1Km buffer therefore reasonable social need criteria fulfilled.

14

01344 773350

Junction Sandhurst Lane and Edgbarrow Rise,
Sandhurst, GU47 8QH

Consent

Fewer than 12 calls (1) in last 12m and whilst alternative within 800m consented (1) to be removed and more than 500 households within 1km buffer reasonable social criteria not fulfilled.

15

01344 882934

Land r/o Don Beni Restaurant,
Winkfield Row, RG42 6NH

Object

More than 12 calls (13) in last 12m, no alternative within 800m and more than 500 households within 1km buffer therefore reasonable social criteria fulfilled.

16

01344 882937

Land at Squirrels PH, North St,
Winkfield, SL4 4TF

Consent

Fewer than 12 calls (7) in last 12m, no alternative within 800m and fewer than 500 households with 1km buffer therefore reasonable social criteria not fulfilled.

17

01344 882968

Outside 4 and 5 Brock Hill Cottages, Bracknell Rd,
Warfield, RG42 6LS

Consent

Whilst there is no alternative payphone within 800m and currently phone not working there are fewer than 500 households within 1km buffer and therefore social need has not been fulfilled.

18

01344 883206

Junction of Osmans Close and Chavey Down Rd,
Winkfield Row, RG42 7PB

Consent

Whilst there is no alternative within 800m and more than 500 households within 1km buffer no calls made in last 12m and therefore reasonable social need not fulfilled.

19

01344 883256

Junction of Church Road and Priory Road,
Ascot, SL5 8RN

Object

No alternative payphone within 800m, more than 500 households with 1km buffer and not working at time of site visit therefore 1 phone call in last 12 months could be a misrepresentation.

Making a comment

Any further comments on this consultation response must be received by the council by midday on Thursday 2 January 2020.

Comments should be sent to the Development Management Team at Time Square or by emailing Development.Contol@bracknell-forest.gov.uk.

Any responses received on or before this deadline will be considered and a ‘Final Notification’ will be prepared and published

Contact information

Planning Team

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