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What should you do if someone tells you that they are being abused?

Do

You should:

  • stay calm and listen to them
  • take what you are being told seriously
  • offer support to help them stop the abuse happening
  • where possible, ensure evidence is preserved as this might be needed
  • make a written note of what you have been told
  • contact adult social care or the police

Do not

You should not:

  • press the person for more details (these can be taken later)
  • assume that someone else is aware of the situation and will take action
  • contact the alleged abuser
  • promise to keep it a secret
  • be afraid to contact adult social care or the police to discuss it

Contact Information

Adult Social Care

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