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Service planning

Service planning to ensure good performance at the council involves:

  • setting objectives
  • agreeing actions
  • developing performance measures
  • setting targets

Corporate planning involves the whole organisation, and covers 3 time periods.

Long term (5 years)

The council’s long term plan is outlined in The Council Plan.

Medium term (3 years)

Each department publishes a departmental service plan to explain the work that will happen in the various sections over the next 3 years to deliver the key measures of success.

Short term (1 year)

Within departments there are business plans which set out the work of each section - these are monitored internally.