Information, Advice and Support Service

The Information, Advice and Support Service (IASS) provides confidential and impartial advice and information to support parents or carers and children and young people who have, or may have, Special Educational Needs and Disabilities (SEND) in Bracknell Forest.

What we provide

We can give you:

  • a confidential helpline (telephone and email)
  • general information on special educational needs and disabilities
  • help for parents and carers to express their views
  • support through the statutory assessment process
  • help to complete forms and help to understand complex documents and reports
  • home visits and support at meetings
  • presentations to support groups
  • signposting to other relevant voluntary groups
  • access to an Independent Supporter during the Education, Health and Care plan process 

Who is eligible?

Parents or carers and children and young people who have, or may have special educational needs and disabilities in Bracknell Forest. They do not have to have an Education, Health and Care plan to use this service.

If you do not live in Bracknell Forest you can find your local Information, Advice and Support Service by going to the national Information, Advice and Support Services network.

Do I have to pay?

No, the Information, Advice and Support Service is a free service.

How to contact us

This is a self-referral service so parents or carers and children and young people can contact us directly. You do not have to be referred by other organisations or professionals. 

More information

You can find out more about the Information, Advice and Support Service on the Local Offer website.

Contact Information

Information, Advice and Support Service

Make an enquiry