Money and debt advice

Old debt with no contact

If you have old debt and have not been contacted by the creditors for several years, get advice before you get in contact or make a payment.

The debt may be 'statue barred' and legally unenforceable. This means you may not need to pay.

Loan sharks

A loan shark is someone who lends money but doesn’t have a legal licence to do so.

Find out more about loan sharks from Citizens Advice.

Debts that need urgent action

Get specialist advice as soon as possible if you:

  • are facing eviction
  • are contacted by enforcement agents (bailiffs)
  • owe money to your gas or electric provider, or have received a warning about disconnection
  • are facing bankruptcy

You can contact:

Handbook

Download our handbook for money and debt advice. 

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Contact information

Financial Inclusion team