Local Welfare Scheme

The aim of our Local Welfare scheme is to support residents who:

  • are facing unexpected costs
  • need emergency help

The scheme:

  • provides a short term and one-off form of support
  • is offered in the event of an emergency or crisis when family, friends, charities, or insurance cannot help
  • helps to minimise the risk of harm to vulnerable residents and their household

Payments

This scheme can provide one-off payments in emergencies.

It helps to ease the financial pressure for residents in Bracknell, who have low income and are most in need.

The scheme offers a one-off payment directly to your bank or building society account.

The payments are:

  • single person - £120
  • couple - £200
  • family with dependent children under the age of 18 - £250

Who can apply

To be eligible, applicants must:

  • be 16 years of age
  • have the right to reside in the United Kingdom 
  • have lived in Bracknell Forest for the past 6 months continuously or 3 out of the last 5 years 
  • be in receipt of a qualifying state benefit or low income 
  • be able to demonstrate, through a financial assessment, that they are unable to meet the costs of the emergency 
  • be able to demonstrate that it has not been possible to secure support from other means 
  • be able to demonstrate other exceptional circumstances apply such as fleeing domestic abuse or leaving residential care

Qualifying benefits include:

  • Universal Credit
  • Income Support
  • Income based Jobseekers Allowance
  • Income based Employment and Support Allowance
  • Pension Credit
  • Housing Benefit
  • Council Tax Support

Low income is defined as earnings less than £423.46 a week for a family or £283.71 a week for a single adult.

Who cannot apply

The following people are not eligible and should not apply.

Those who have their living needs provided for them. For example, a person in hospital or in a care home, a prisoner, a member of a religious order or a person in residential education. Except in cases where they are about to leave and return to the local community and can demonstrate a connection to Bracknell.

Those who have capital or savings of more than £500 (not including the value of their home) and who have access to those funds. Except in cases where the cost of the emergency item exceeds this - for example a replacement boiler 

Those who are subject to immigration control or who have no recourse to public funds.

Those who have earnings of more than the benefit cap of:

  • £423.46 per week for a family 
  • £283.71 per week for a single adult

Those who have received an award from the Bracknell Local Welfare Scheme in the past 12 month period. Except in cases of exceptional circumstances or those who have been referred to a foodbank. If you have been referred to a foodbank, we can consider up to 3 applications per year (12 months). 

How to apply

Apply using our online form.

Apply for our Local Welfare Scheme

We aim to process applications in 10 working days of receipt of all relevant information.

Circumstances in which award will not be considered

In certain circumstances, support with immediate needs may be better met from another source. In such cases, we will signpost applicants to the source of help best suited to their needs.  

Household item or repair

If the need relates to a household item or repair, that would be the responsibility of the landlord or owner of the property. The applicant will be supported to approach the responsible party for help. The award will not be considered if the applicant has refused to seek support from the responsible party or has failed to seek to resolve the situation directly.

Rent deposit or rent in advance

If the need relates to a rent deposit or rent in advance, the applicant will be directed to the Housing Options team for support.

Reviewing unsuccessful applications

This is a discretionary scheme and not every application will be successful. The scheme may close if funding exhausts before the end of September 2024.

There is no statutory right of review in this scheme. Applicants unsatisfied with the outcome of an application, may request a review. 

To request a review, you must:

  • email lwp@bracknell-forest.gov.uk within 5 days of the notification of the award
  • state the reasons that the applicant disagrees with the decision
  • provide supporting evidence that may be relevant

We will notify applicants of the outcome of a review within 14 days of receipt of the request. 

This decision will be final, and no further reviews will be accepted.

Financial inclusion and further support

Bracknell’s Local Welfare Scheme is only one form of support. Where applicable, we may refer you to third parties such as Citizens Advice for additional support.

If you would like to find out about benefits or other forms of support that may be available, the following websites offer advice and support:

Local Welfare Scheme policy

Request a reasonable adjustment

If you have a disability or long term condition and need a reasonable adjustment to communicate with us, contact us by:

Contact information

Welfare and Housing Service

Make an enquiry