Information, Advice and Support Service

The Information, Advice and Support Service (IASS) helps children and young people in Bracknell Forest who have, or may have, Special Educational Needs and Disabilities (SEND). IASS gives confidential and impartial advice to their parents or carers.

Visit the IASS website for information about the service, including downloadable documents.

What we provide

We can give you:

  • a confidential helpline (telephone and email)
  • face-to-face meetings
  • general information on special educational needs and disabilities and the law
  • impartial support for parents and carers, children and young people to express their views at school and local authority meetings
  • support during the education, health and care plan process (such as help with the initial application process, checking the content of plans, appeals and mediation)
  • help to fill in forms and help to understand complex documents and reports
  • support at meetings
  • presentations to support groups
  • signposting to other relevant services and voluntary groups
  • support preparing for and during annual reviews

IASS is a free service.

Eligibility

To be eligible to use this service, you must be a:

  • child or young person who lives in Bracknell Forest and have, or may have, SEND
  • the parent or carer of a child or young person who lives in Bracknell Forest who has, or may have, SEND

They do not have to have a diagnosis or an education, health and care plan to use this service.

If you do not live in Bracknell Forest, you can find your local IASS on the Council for Disabled Children website.

How to contact us

This is a self-referral service so parents, carers, children and young people can contact us directly. You do not have to be referred by other organisations or professionals. 

More information

Find more information on the:

Contact information

Information, Advice and Support Service (IASS)

For impartial Information, Advice and Support regarding SEND.

Monday to Friday, 9am to 5pm