Personal information requests
Customer update on coronavirus
We are doing our best to meet our duties under the General Data Protection Regulation and the Data Protection Act 2018.
However, both the council and the ICO understand that sometimes other pressures have to take priority during the coronavirus pandemic.
You may experience unavoidable delays in response times to your requests. Thank you for your patience at this challenging time.
Under the General Data Protection Regulation (the GDPR) and the Data Protection Act 2018 (the Act) you have the right to know what information the council holds about you by making a request for your personal information. A request of this nature is referred to as a subject access request. This right however is sometimes subject to specific exemptions.
To find out more about your rights under the GDPR and the Act visit the Information Commissioner’s website.
Request your personal information
You can either make a request in writing or verbally.
We need proof of your identity before we can deal with your request and release any personal information.
For photographic evidence we need to see either:
- a copy of your unexpired photographic driving licence
- your current passport
For evidence of your current address we need to see either:
- a copy of your utility bill
- a copy of your council tax bill for the current year
Make an online request
Please fill in our online subject access request form.